KEY HOLDING

COMMERCIAL

DNA Security provide key-holding services for domestic dwellings and all types of commercial premises, through our licensed partners.

KEYHOLDING & ALARM RESPONSE
FOR BUSINESSES

Commercial keyholding – secure custody and access

Commercial Keyholding

Professional key custody and first response for shops, offices and industrial sites, through our licensed partners, reduces risk to staff and ensures documented attendance.

  • Our licensed partner acts as your primary keyholder.
  • Secure custody and controlled access procedures.
  • Unlock/lock & alarm reset per protocol.
On-site after-hours alarm response

After-Hours Emergency Response

Rapid out-of-hours attendance by our licensed partner when alerted by the alarm receiving centre. They inspect, secure and reset so trading can resume safely.

  • Cause of activation verified; premises checked.
  • Temporary securing & clear handover notes.
  • Escalation to management per your call tree.
ARC monitoring consoles

Monitoring & Escalation

The ARC contacts registered keyholders and dispatches our licensed partner if required. Businesses can set windows for immediate attendance by our licensed partner.

  • Radio/GSM signalling from site to ARC.
  • Custom response windows and call trees.
  • Owner notified of findings post-attendance.
Emergency board-up coordination

Gardaí Liaison & Emergency Board-Up

Where required, we coordinate with Gardaí and arrange emergency board-up to secure the premises after an incident.

  • Evidence preservation & site handover support.
  • Temporary glazing/boarding arranged quickly.
  • Insurer-friendly documentation provided.
PSA-licensed monitoring and guarding partners

PSA-Licensed Partners

Monitoring & keyholding are subcontracted to known, trusted partners: PSA-licensed monitoring centres and guarding contractors.

  • Compliance with Irish licensing regulations.
  • Vetted personnel & documented procedures.
  • Seamless coordination with DNA Security.
Incident reporting and audit trail

Reporting & Compliance

Every attendance is logged with time-stamped findings and actions for insurance and audits.

  • Incident reports and full audit trail.
  • Photos/notes where appropriate.
  • Recommendations to reduce repeat activations.

KEY HOLDING FOR BUSINESSES

24/7 Emergency Response

Trained security professionals from our licensed partners respond to alarm activations or incidents at any time, reducing risk to your staff.

Enhanced Business Security

Keys are securely stored and managed by our licensed partner, ensuring controlled access to your premises at all times.

Reduced Liability for Staff

Your employees don’t have to attend call-outs at unsociable hours or face potential dangers.

Fast, Professional Attendance

Our licensed partners ensure quick response to alarms or emergencies, minimising downtime and damage.

Detailed Reporting

Every call-out and site visit is logged, giving you full transparency and accountability.

Peace of Mind for Business Owners

You know your premises are being monitored and protected by a dedicated security partner.

Commercial Keyholding & Alarm Response

COMMERCIAL KEYHOLDING & ALARM RESPONSE

01

24/7 Commercial Response

Our licensed partners’ trained security teams respond immediately to alarms at commercial properties, minimising downtime and protecting your assets around the clock.

02

Secure Key Management

Commercial keys are stored securely by our licensed partners, with strict protocols to ensure only authorised personnel can access your business premises, reducing risk of unauthorised entry.

03

Reduced Business Risk

By outsourcing keyholding and alarm response, commercial businesses reduce liability for staff, avoid costly delays, and ensure professional handling of security incidents.

We provide keyholding and alarm response for commercial properties across Dublin, from our base in Ballymount, Dublin 12, through our licensed partners. Keys are held securely by our licensed partners under controlled access procedures, and attendance is carried out with PSA-licensed partners working to documented procedures, so your staff are not the ones called out at night.

Keyholding matters most when it is joined up with the alarm itself. Our commercial intruder alarms and commercial CCTV can be specified with it from the start, and our guide to monitored alarm systems for business premises explains why a contracted keyholder is part of qualifying for a Garda response. To set up keyholding for your premises, contact our team or call 01 456 8867.

Posted on Google Google
Brendan Doyle profile picture
Brendan Doyle
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have had the pleasure of working in partnership with DNA for many years and have found them very professional, innovative, and realistic in pricing. I would highly recommend them.
Posted on Google Google
Allen Mulvey profile picture
Allen Mulvey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve been working with Ian, Tim and all at DNA for over 12 years on multiple residential & commercial buildings. Whenever I need support with intruder alarms, access controls, or fire alarms, DNA are my first call. Tim provides sensible advice, respond quickly, and I can trust them to get the job done without any fuss. It makes a big difference working with a company you can rely on long-term, and I’d have no hesitation recommending DNA.
Posted on Google Google
omid z profile picture
omid z
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic company to deal with. We got both our business and residential property's fitted with cctv and sensors. The price and quality of work spoke for itself. Highly recommended i couldn’t fault them.
Posted on Google Google
darren whelan profile picture
darren whelan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Been dealing with Dna for almost 15 years they are a great company to deal with. Tim & Ian are very good at what they do. Highly recommend them
Posted on Google Google
John Collins profile picture
John Collins
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent Service/ very professional
Posted on Google Google
Jeyan Pandian profile picture
Jeyan Pandian
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Being one of the top providers of lodging, we think DNA Security has numerous reasons for its loyal clients: 1. Prompt accessibility 2. Demonstration of professionalism in their work 3. Easily accessible; no IVR recordings 4- A single location for all security requirements 5- Budget friendly I could continue listing things. For any one-time or contracted security-related task, I heartily recommend them. Continue to do well.
Posted on Google Google
Egle Tamosauskaite profile picture
Egle Tamosauskaite
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have been working with DNA Security for over 20 years. Amazing to know that you have a supplier that is always trying to get the best deal for you and save money in the long run. They have very good guys working for them for years, who know our building inside out and it is so much easier than always a getting somebody new. Tim and his team always are on the other end of the line.
Posted on Google Google
Rafal Wolk profile picture
Rafal Wolk
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
DNA Security is an excellent service provider. The Team (Tim, Ian, Michal, Stephen, Aaron) are great to work with. All call outs, installations are always attended promptly and to a very high standard. i highly recommend them for any works/installation you might require.
Verified by Trustindex
Trustindex verified that these reviews were published on DNA Security's Google Business Profile. Learn more
Scroll to Top